Shipping

WE PROCESS ORDERS BETWEEN MONDAY AND FRIDAY

Orders will be processed within 2 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.

NOTE: If you don’t receive our Customer Service team’s response for an extended period of time (24 hours on weekdays, 48 hours on weekends), please check your Contact email’s Spam folder. Our emails may have been filtered incorrectly by your email server/provider.

• Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
• Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
• Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
• Please fill in your address in all details, otherwise, the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.

SHIPPING POLICIES
Standard shipping is Ground - please contact us if you want expedited shipping and we will provide a quote. We do not ship to PO/APO/FPO Boxes, Alaska, Hawaii, Puerto Rico, Guam or Internationally.

SHIPPING TIME

Standard Shipping (4-9 business days) -Please note that these are estimated delivery times only, therefore Glowrium is not guaranteeing delivery dates.

SHIPPING PRICES

For now, we offer limited time free shipping for all orders to all US address.

SHIPPING INFORMATION
You must enter your first and last name, complete postal address, city, start, zip, country and phone number and e-mail address so we may ship your order. 

BILLING INFORMATION
You must enter your first and last name, complete postal address, city, start, zip, country and phone number so that we may process your order.

PAYMENT INFORMATION
You must enter your credit card number, the type of credit card you are using and the name on your credit card so that we may process payment for your order.

TRACK YOUR ORDER ONLINE
Go to  Order tracking page  and enter the tracking number from the shipping confirmation email you received from glowrium.com. You’ll see the progress of your order and its estimated arrival date. Please allow 1 business day after receiving your shipping notification for tracking to activate on the UPS, FedEx and USPS websites.